The Navigators Privacy Policy
Introduction
The Navigators Community Pty Ltd (ABN 30 166 638 438) trading as The Navigators respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) ("Privacy Act"). The Navigators also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.
This Privacy Policy for The Navigators lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt-out of receiving communications from us.
What personal information about you does The Navigators collect and hold?
The information The Navigators collect may include name, DOB, occupation, salary, opinions and feedback in relation to products, brands and services. When providing personal information you have the option of remaining anonymous or use a pseudonym to be identified by. However, in certain circumstances, such as where we receive your contact details from a third party or where the research data itself may potentially allow for identification, this may not be practicable.
Depending on the nature of the research we conduct, we may also collect sensitive information from you, including information about political opinions, health information and financial information. Sensitive information will only be collected with your prior consent and only if it is directly related to, or reasonably necessary for, the research we conduct.
The Navigators will generally collect your personal information directly from you in the course of participating in our research and/or surveys. However, we may also from time to time collect personal information about you from third parties, such as organisations that provide lists of potential candidates for the research. If so, we will inform you as soon as practicable of this collection and the circumstances of this collection.
How does The Navigators collect and hold your personal information?
We will only use and disclose your personal information for the purpose of conducting our research and in accordance with this Privacy Policy. We will not use or disclose your personally identifiable information for the purpose of advertising, promotions or direct marketing activities. If you decline to participate in our research, we may use your personal information to re-contact you for research purposes if we have valid reasons to believe a genuine research concern warrants such re-contact. If you have participated in our research, we will only re-contact you if you were informed of this or we have valid reasons to believe a genuine research concern warrants such re-contact.
What are the purposes for which The Navigators uses, handles and discloses your personal information?
Who will The Navigators disclose your personal information to?
The Navigators will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order.
In the course of conducting our research we may rely on third party service providers to host or store the data we collect who are located overseas. In most cases, this survey data and research information will not be personally identifiable. We will also take reasonable steps to ensure any service providers (and their employees and contractors) comply with the Privacy Act and this Privacy Policy and/or are subject to similar privacy laws and you have the ability to enforce those rights.
Openness
You have the right to request access to any personal information we hold about you. You can request this information by contacting the Privacy Officer at the details listed below. Where we hold information that you are entitled to access, we will respond to your request in a reasonable time and endeavour to provide you with a suitable range of choices as to how access is provided (eg, emailing or mailing it to you). A fee may be charged to cover the cost of retrieval. However, this fee will not be excessive and will only apply to the facilitation of your request.
If you believe that personal information we hold about you is incorrect, incomplete, or inaccurate at any time, you may request that it be amended. We will either amend the information or record your comment, as we think appropriate.